Sardegna Autentica Terms and Conditions of Sale
Last updated: August 9, 2026
These terms and conditions of sale apply to all services and digital products you purchase through sardinieautentica.nl.
1. Who We Are
Sardegna Autentica
Sam Bosma
Email: sam@sardinieautentica.nl
Via Sardegna 8, 09032, Assemini (CA)
2. Our Services and Products
We offer the following services and products:
Customized Travel Advice — Personal, Tailored Travel Advice for Your Trip to Sardinia
Premium Sardegna Autentica Experience — travel advice, including guidance during your stay
Video call consultation — a 30- to 45-minute consultation
Digital travel guides — downloadable PDF guides with travel information and tips
3. Prices
All prices listed are in euros. For services (travel advice, video calls, Premium Experience), the prices listed on our services page at the time of your request apply. For digital travel guides, the price listed at the time of purchase applies.
We reserve the right to change our prices. Any changes will not affect orders or requests that have already been placed.
4. Payment
Payment is made using the payment methods available at the time of ordering. For services (travel advice, Premium Experience, video call), you will receive a confirmation with payment instructions after submitting your request. For digital travel guides, payment is made at the time of purchase, after which you will immediately receive access to the download.
5. Delivery of Digital Products
Digital travel guides are made available as downloadable PDF files immediately after payment. You will receive a download link, or the file will be made available directly on the confirmation page.
6. Provision of Services
For travel advisory services (Customized Travel Advice, Premium Experience, Video Call Consultation), once we’ve received your request and the necessary information, we’ll schedule an intake consultation or provide the travel advice within a reasonable timeframe agreed upon with you.
7. Right of Withdrawal
7.1 Digital Travel Guides
Under European regulations governing digital content, your right of withdrawal (cooling-off period) expires as soon as you, with your express prior consent, have downloaded or opened the digital guide and acknowledged that you thereby forfeit your right of withdrawal. You will be explicitly asked about this during the checkout process.
Haven't you downloaded or opened the guide yet? If so, as a consumer within the EU, you generally have a 14-day cooling-off period after purchase.
7.2 Services (travel advice, video calls, Premium Experience)
For personalized travel advisory services, a 14-day right of withdrawal also applies after the contract is concluded, unless you expressly agree to earlier performance of the service and acknowledge that you thereby lose your right of withdrawal as soon as the service has been fully performed. If the service (for example, a video call) has already been fully performed within the cooling-off period, with your consent, the right of withdrawal for that service expires.
Would you like to exercise your right of withdrawal? If so, please contact us at sam@sardinieautentica.nl.
8. Liability
We do our very best to provide accurate, up-to-date, and personalized travel advice based on our own experience and knowledge of Sardinia. However, we cannot guarantee that all information (such as opening hours, prices, or the availability of accommodations or activities) is always current or correct, as these details may change beyond our control.
We are not liable for:
Changes made by third parties (accommodations, restaurants, activity providers) after we provided our advice
Direct or indirect damages resulting from the use of our advice, unless caused by willful misconduct or gross negligence on our part
Trip cancellations, delays, or other circumstances beyond our control
We are not a travel agency and do not offer package tours; we provide advice and referrals. You make your own reservations for accommodations, restaurants, or activity providers directly with the respective provider.
9. Complaints
Do you have a complaint about our services or a product? Please contact us at sam@sardinieautentica.nl. We aim to respond within 5 business days.
10. Governing Law
These Terms and Conditions of Sale are governed by Italian law, without prejudice to any mandatory consumer protection provisions that may apply under the laws of your country of residence if you are acting as a consumer within the EU.
11. Changes
We may update these terms and conditions of sale from time to time. The most current version is always available on this page.
12. Contact
Do you have questions about these terms and conditions of sale? Please contact us at sam@sardinieautentica.nl.